Question 1

What is RivoHome?

Accepted Answer

RivoHome is your all-in-one solution for proactive home maintenance. We help homeowners stay on top of routine tasks through smart reminders, trusted service pros, and easy-to-use home task tools.

Question 2

How do I get started?

Accepted Answer

You can sign up online and begin customizing your home profile. From there, we'll recommend tasks, send reminders, and offer service provider booking based on your location.

Question 3

Do you offer repair services directly?

Accepted Answer

RivoHome works with a network of vetted professionals. You can book a recommended provider through our platform or bring in your own. We're here to simplify — not upsell.

Question 4

How do I update my home details or maintenance preferences?

Accepted Answer

Once logged in, head to Settings > Home Profile. You'll be able to edit appliance details, preferred reminder cadence, and more.

Question 5

How do I contact support?

Accepted Answer

Email us anytime at support@rivohome.com. Our team is available Monday–Friday, 9am–6pm CST, and typically replies within 24 business hours.

Question 6

How does RivoHome help me maintain my home?

Accepted Answer

RivoHome provides personalized maintenance schedules based on your home's specific systems and appliances. You'll receive timely reminders for routine tasks, step-by-step guides for DIY maintenance, and easy access to service providers when you need professional help. All your home's maintenance history and documents are stored securely in one place.

Question 7

Is RivoHome available in my area?

Accepted Answer

RivoHome's maintenance tracking and document storage features are available nationwide. Our service provider network is currently available in select metropolitan areas and expanding rapidly. Sign up for our waitlist, and we'll notify you when service providers in your area join our platform.

Question 8

How much does RivoHome cost?

Accepted Answer

RivoHome will offer both free and premium subscription options. The free plan includes basic maintenance reminders and limited document storage. Premium plans will include advanced features like unlimited document storage, priority booking with service providers, detailed maintenance history tracking, and customized maintenance schedules. Specific pricing will be announced closer to our official launch.

Question 9

How do I become a service provider on RivoHome?

Accepted Answer

Service providers can apply to join our network through the 'For Providers' section of our website. We verify all providers through a thorough screening process that includes license verification, insurance checks, and review of customer testimonials. Once approved, you'll receive leads from homeowners in your service area and can manage your bookings through our platform.

Question 10

Can I store my home warranty and appliance manuals in RivoHome?

Accepted Answer

Yes! RivoHome provides secure cloud storage for all your important home documents, including warranties, manuals, receipts, and service records. You can organize documents by room or system, making them easy to find when you need them. Premium users receive unlimited document storage.

Question 11

When will RivoHome officially launch?

Accepted Answer

RivoHome is currently in beta testing with a limited number of users. We're planning for a full public launch in the coming months. Join our waitlist to be among the first to access the platform when it becomes available and to receive updates on our progress.

RivoHome Resources

The Essential Home Maintenance Checklist

DIY Home Maintenance Videos

How to Fix a Running Toilet

How to Fix a Dripping Faucet

How to Install a Ceiling Fan

Frequently Asked Questions

Ready to simplify homeownership?

Navigation

Company

Legal

Have a question? Let's talk.